Privacy Policy

Last updated: January 2025

First Choice Fare ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following personal data when you make a booking or contact us:

  • Name and contact details (email address, phone number)
  • Payment information (processed securely via Stripe — we do not store card data)
  • Journey details (pick-up address, destination, date and time)
  • Billing address
  • Any special requests or notes you provide

2. How We Use Your Information

We use your data to:

  • Process and confirm your booking
  • Communicate with you regarding your journey
  • Send invoices and receipts
  • Comply with legal obligations

3. Sharing of Information

We do not sell or share your personal data with third parties except:

  • Stripe — for secure payment processing
  • Regulatory authorities where required by law

4. Data Retention

We retain your personal data for up to 5 years following completion of a booking, in accordance with applicable accounting and tax legislation. Data is securely deleted thereafter.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to processing of your data

To exercise any of these rights, please contact us at bookings@firstchoicefare.com.

6. Cookies

We use essential cookies to ensure the functionality of this website. Please see our cookie notice for further details.

7. Contact

If you have any questions about this policy, please contact us:
First Choice Fare
Email: bookings@firstchoicefare.com